🎅 With possible postal services overload due to Christmas, delivery times may be extended for some non express carriers (regardless of our will). Delivery times are indicative and may vary.
Colissimo in France - Shipping usually takes 48h so please order before December 20th in order to be delivered before Christmas.
Delivengo - For destinations out of France, the carrier advise to anticipate your orders, delivery time being often of 5 days or more, excluding any external issue.
DHL Express - Delivery before Christmas expected for orders placed :
- Until December 19th 2021 included, in European Union countries, in order to arrive on Monday 23rd or before.
- Until December 16th 2021 included, for countries outside of the European Union, in order to arrive on Tuesday 24th or before.
Send us a message at contact@stablo.fr if you have any questions!
DHL Express REMOTE AREAS SHIPPING informations at the end of this page
Shipping
StablO delivers to France, European Union, and in some other parts of the world. Do not hesitate to suggest us a new destination!
France and Monaco :
Free delivery with La Poste from 139€ purchase with code “STABLOFR”.
- From 7.80€ (Colissimo) delivery time (to your home) 2-4 working days after shipping.
“Point relai” delivery on demand.European Union + UK (excluding special territories) :
10€ discount on Delivengo delivery from 179€ purchase with code “STABLOFAMILY” (enter the code AFTER you entered your address/country during checkout).
- Delivengo (La Poste) : From 8.8 €, average delivery time 5-8 working days after shipping depending on the country.
- DHL Express Worldwide : Express shipping with signature from 23.40€ depending on the country, delivery time 1-2 working days after shipping.Switzerland :
- Delivengo (La Poste) : From 16.50€, average delivery time 5-8 working days after shipping.
- DHL Express Worldwide : Express shipping with signature from 28.70€, delivery time 1-2 working days after shipping.World :
10€ discount on Delivengo delivery from 179€ purchase with code “STABLOFAMILY” (enter the code AFTER you entered your address/country during checkout).
StablO delivers to the following countries for exportation : Australia, Brasil, Canada, Columbia, Hong Kong, Indonesia, Iceland, Japan, Jordan, Malaysia, Morocco, New Zealand, Philippines, South Korea, Singapore, Switzerland, UK, USA.PLEASE WRITE YOUR ADDRESS IN LATIN ALPHABET so that there is no delivery problem.
- Delivengo (La Poste) : From 16.50 €, average delivery time 7-14 working days after shipping depending on country.
- DHL Express Worldwide : Available for USA, Canada, Australia, United Kingdom, Japan, Columbia, Malaysia, Singapore, South Korea, Hong Kong, New-Zealand, Philippines. Express shipping from 27.90€, delivery time 2-5 working days depending on the country.
Orders are shipped in a maximum delay of 3 working days.
The indicative deadlines are provided by our carrier. Once the package has been deposited, we have no control over the delivery times of the carrier.
Reminder: for customers outside the EU, the prices of our products are displayed as excluding taxes. Any taxes, beyond our control, may be requested upon receipt of your package by carriers, in accordance with the regulations of your country.
Returns
Return costs are up to the customer.
You have a period of 14 days after receipt of the parcel to make your return request.
Returned items will be refunded upon receipt of the items in their original packaging, and in their original cosmetic and functional state.
For orders shipped in France, initial shipping costs will be refunded if you return all the items in the order.
For orders shipped in the European Union, and only if you return all the item in the order, the initial shipping costs will be refunded up to the price of the standard delivery solution, on the date of the order (excluding rapid or express solutions).
For orders shipped out of the European Union, initial shipping costs will not be refunded.
🚨PLEASE WARNING, for orders shipped out of the European Union : it is a return of goods into their country of origin, but StablO will have to pay customs VAT anyway for its own goods
Still, please specify that it is a return of goods in your return shipping documents.
Once the items are received by StablO and checked, you will be refunded on the payment method you used for your order, and you will receive a refund confirmation email for the returned items.
Item returned used or faulty will not be refunded.
DHL Express shipping in REMOTE AREAS
Shipping in REMOTE AREAS generate excessive (more than double) and impossible to anticipate delivery costs, that’s why DHL Express shipping in these areas is not possible.
Please check if your zip code is included into the file below (you can use the research function of your computer/tablet/smartphone to find more easily) :
DHL Remote Areas (opens in a new tab).
WARNING : If an order is placed with DHL Express shipping despite being in a Remote Area, we’ll send you an email asking if you accept being delivered with standard shipping method (national post services), with a refund of the cost difference between DHL Express and standard shipping.
If you still want to keep DHL Express shipping, we will send you a link to pay the extra cost.
Without any answer by 3 working days, we’ll ship the parcel with standard shipping method and refund the shipping cost difference.
Please, feel free to contact us if you have any questions or doubts concerning your zipcode being in the Remote Area restriction list at contact@stablo.fr !